Comprehensive policies and legal documentation governing the use of Vetigen veterinary platform. All policies are compliant with GDPR and industry standards.
Fundamental legal agreements and usage terms
Comprehensive terms governing your use of the Vetigen veterinary operating system
Guidelines for appropriate use of Vetigen platform and prohibited activities
Our intellectual property rights, DMCA procedures, and copyright protection policy
Privacy, data protection, and security policies
How we collect, use, store, and protect your personal and medical data
How we use cookies and similar tracking technologies
GDPR compliant data processing terms for controller-processor relationship
Our comprehensive security standards, encryption protocols, and compliance certifications
Detailed list of third-party service providers we use for data processing
Veterinary sector-specific compliance and medical data handling
Specialized policies for handling veterinary medical records and pet health data
Our commitment to the Five Freedoms and ethical animal treatment guidelines
Laboratory device connectivity standards, DICOM/HL7 protocols, and data exchange
Management of diagnostic test results, imaging data, and clinical decision support
Business operations, billing, and service agreements
Our uptime guarantees, support response times, and service quality commitments for veterinary clinics
Terms and conditions for refunds, cancellations, and payment disputes
Technical terms, rate limits, and integration guidelines for using the Vetigen API
Our legal team is here to help clarify any questions about our policies and compliance standards.
Contact Legal Team